Question 1

Where is Nature Detectives held?

Accepted Answer

We hold our Nature Detectives school holiday program at a number of locations. The most common being Gwelup & Perry Lakes. Kids Nature Club hire local scout halls for our private use so children have a safe place to leave their belongings and have access to private toilet and change room facilities. We spend the majority of the day outdoors in nature.

Question 2

How many children are enrolled each day?

Accepted Answer

Up to 30 children.

Question 3

What is the child to staff ratio for supervision?

Accepted Answer

Approx 5:1

Question 4

Do your staff have working with children checks?

Accepted Answer

Yes all of our staff have working with children cards and full police clearances. There will also always be a staff member on duty with full first aid qualifications

Question 5

Do I need to print out my ticket to bring in on the day?

Accepted Answer

No, we have a record of your enrolment. On arrival you will be required to sign your child in and sign them out again at pick up.

Question 6

My child gets nervous when I'm not with them. Can I stay with them during the program?

Accepted Answer

No sorry, no mums and dads are allowed. There are a number of reasons for this, namely we like to be in control of what adults we have engaging with the children in our care. There are other reasons which we are happy to discuss but the answer is still no haha.

Question 7

Can I drop my child off before the start time of 9am &/ pick them up later than 3pm?

Accepted Answer

Kids Nature Club cannot provide before or after care. Doors open at 8.45am and pick up is from 2.45-3pm.

Question 8

What if I need to cancel my booking?

Accepted Answer

If your child is sick or there is a family emergency let us know as soon as you can. We understand that life happens. Cancellations with more than 3 days will receive a full refund. Cancellation with 3 days or less notice will receive a partial refund. Cancellations on the day of the booking will not receive a refund.

Question 9

I have already booked my child in but now I need to change the day. Is this possible?

Accepted Answer

Yes, as long as there are still spaces available we can transfer your booking to a different day. Just send us an email.

Question 10

Can I claim the child care rebate?

Accepted Answer

Sorry no. As we spend the day climbing trees and exploring nature we dont fit the criteria for the child care rebate.

Question 11

If it's raining will the program still run?

Accepted Answer

Yes! Kids Nature Club operates in nearly all weather. We love playing in the rain! We will only cancel our program if the termperature is forecast to be 39C + or if there are severe storms forecast.

Question 12

Are there restrictions on what I can pack for my childs morning tea and lunch?

Accepted Answer

There are no restrictions on what you can pack for your child to eat. We do encourage healthy eating and minimal single use plastics. To protect children with allergies we have a 'no food sharing' policy.

NATURE DETECTIVES

Nature Detectives and Family Events may be held during the school holiday period. Subscribe to our coming events newsletter to be notified when bookings open. You can subscribe at the bottom of this page.

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